General questions
What is Planetary Orbit?
What is Planetary Orbit?
Planetary Orbit is a modern, open-source staff management platform for Roblox groups. It helps you manage members, track activity, automate workflows, and collaborate with your team—all in one place.
Is Orbit free?
Is Orbit free?
Yes! Planetary Cloud hosting is free. You can also self-host or deploy to Vercel at no cost.
Do I need to code to use Orbit?
Do I need to code to use Orbit?
No. The web interface handles most tasks. However, the API and SDKs let you build custom integrations if needed.
Can I migrate from Tovy to Orbit?
Can I migrate from Tovy to Orbit?
Yes. Orbit is a maintained fork of Tovy with bug fixes and new features. Contact us in Discord for migration help.
Setup & deployment
Which deployment option should I choose?
Which deployment option should I choose?
- Planetary Cloud: Best for most users—instant setup, auto-updates, no maintenance.
- Vercel: Good for developers who want Git-based workflows and preview deployments.
- Self-host: Full control; requires DevOps knowledge.
How long does setup take?
How long does setup take?
Planetary Cloud: ~2 minutes. Vercel: ~5 minutes. Self-hosted: 30–60 minutes depending on your infrastructure.
Can I switch deployment methods later?
Can I switch deployment methods later?
Yes. You can start on Planetary Cloud and migrate to Vercel or self-host later without losing data.
What are the system requirements for self-hosting?
What are the system requirements for self-hosting?
Ubuntu/Linux server, Node.js v20+, PostgreSQL, domain with SSL, and basic terminal knowledge.
API & integrations
What is the API rate limit?
What is the API rate limit?
100 requests per minute per API key. Use exponential backoff if you hit the limit.
How do I create an API key?
How do I create an API key?
Go to Workspace → Settings → Public API and click Create key. Store it securely in a secrets manager.
Can I use the API from a browser?
Can I use the API from a browser?
Not directly—browsers can’t send Authorization headers to external APIs due to CORS. Use a backend or serverless function instead.
Are there SDKs available?
Are there SDKs available?
Yes. We provide official SDKs for JavaScript/TypeScript and Python. See SDKs & Libraries.
Troubleshooting
I'm getting a 401 Unauthorized error.
I'm getting a 401 Unauthorized error.
Activity tracking isn't working.
Activity tracking isn't working.
Ensure HTTPS is enabled in Roblox Studio, the script is enabled, and your config values are correct. See Activity Tracking for details.
I can't log in to my workspace.
I can't log in to my workspace.
Verify your username and password are correct. If you forgot your password, use the “Forgot password” link on the login page.
Where can I get help?
Where can I get help?
- Planetary Cloud: Use the live chat in the dashboard.
- Self-hosted: Join Discord and post in the support channel.
Security & compliance
Is my data encrypted?
Is my data encrypted?
Yes. Data is encrypted at rest and in transit using industry-standard TLS/SSL.
How often are backups taken?
How often are backups taken?
Planetary Cloud performs daily backups. Self-hosted users should set up their own backup strategy.
Can I export my data?
Can I export my data?
Yes. Use the API to export members, activity, and other data. Contact support for bulk exports.
What is your privacy policy?
What is your privacy policy?
See Privacy Policy for details on data handling and compliance.